Terms of service
These terms apply to anyone who visits and uses the flloats.net website, and describe how Flloat’s uses its internal TikTok publishing tool. The services we provide to clients are governed by the contract signed with each client.
Last updated: 7 November 2026 · Versão portuguesa. If the two versions differ, the Portuguese version prevails.
1. Who we are
This website belongs to Flloat’s, Lda., with registered office at Rua do Picoto, 193, 4415-613 Crestuma, Portugal, trading as Flloat’s. The company registration details are in the Portuguese version. Contact: legal@flloats.net.
2. Acceptance
By using the website, you accept these terms. If you do not agree, you should not use it. We may update them; the version in force is always the one published on this page.
3. Website information
The website content is informative and is not a contractual offer. Prices, timelines and conditions for each service are set in the proposal and the contract.
The SOC indicators shown on the website are calculated automatically from our systems. When they are not available, the website does not show them.
We do our best to keep the information accurate and up to date, but there may be errors or interruptions. If you find one, please tell us.
4. Permitted use
You may use the website to learn about our services and contact us. You may not:
- try to access areas, systems or data without authorisation;
- test the security of the website without prior written agreement;
- overload the website or use programs to submit forms in bulk;
- send illegal or offensive content, or malicious software.
If you found a vulnerability, please tell us privately at legal@flloats.net before disclosing it.
5. Intellectual property
The Flloat’s brand, logo, texts and website design are ours and protected by law. You may not copy, modify or use them commercially without written permission.
Photos are from Unsplash and used under its licence. Third-party names and brands mentioned belong to their owners.
6. External links
The website links to third-party websites, such as Flloat’s Academy and social networks. We are not responsible for their content or policies.
7. Liability
To the extent permitted by law, we are not liable for damages arising from the use of the website or the inability to use it, nor for decisions taken solely on the basis of the information published on it. This does not limit your statutory consumer rights.
8. Personal data
How we process the data you send us through the website, and the data our TikTok publishing tool receives, is described in the privacy policy.
9. TikTok publishing tool
Flloat’s uses an internal scheduling tool (Postiz, run by us at postiz.santoscore.com), connected to TikTok’s official API, only to publish its own content to the TikTok accounts of its own brands. The tool is not sold or made available to clients or third parties, and only our team has access to it.
When using it, we comply with the TikTok Terms of Service, the Community Guidelines, the Music Usage Confirmation and, where applicable, the Branded Content Policy. Every post is reviewed and approved by a person before it goes out, and who can view each post is chosen post by post.
The data the tool receives from TikTok, what it is used for and how to revoke access are described in the privacy policy. Questions about this tool: legal@flloats.net.
10. Governing law and disputes
These terms are governed by Portuguese law. In a consumer dispute, you may use an alternative dispute resolution entity; the list is on the Portuguese Consumer Portal. You can also file a complaint in the Electronic Complaints Book.